Throughout the workshop, participants will apply the case study to develop their own set of tailored example documents to take back to their workplace and apply, if necessary, at a later stage – as well as the presenter’s own best practice examples . These documents will be supplemented by current case law and actual examples from the presenter’s experience as a lawyer and HR Manager. In addition each participant will also get a workbook, presentation slides and notes to supplement their worked examples.
Key Take-Aways
- Triage issues to identify likely causes of complaints;
- Implement the right reasonable response action for better outcomes with reference to applicable workplace policies and procedures;
- Understand the types of investigations;
- Determine whether an investigation is necessary or not;
- Create a clearly defined scope letter;
- Frame allegations and provide meaningful particulars;
- Communicate with relevant parties;
- Understand the practical application of legal terms such as legal professional privilege, applicable standard of proof and natural justice;
- Prepare an investigation plan;
- Apply interviewing skills;
- Troubleshoot common investigation issues;
- Review evidence including resolving issues such as 'credit worthiness' and drawing adverse inferences;
- Make robust findings;
- Prepare and submit a final report; and
- Communicate outcomes to relevant stakeholders
