Workshop B
BRISBANE: 11 SEPTEMBER
MELBOURNE: 18 SEPTEMBER
PERTH: 18 SEPTEMBER
SYDNEY: 25 SEPTEMBER
Toxic workplace behaviours and psychosocial risks are no longer just cultural issues – they are serious legal and reputational risks governed by WHS laws and Fair Work obligations. From bullying and psychological injury claims to return-to-work disputes and dysfunctional teams, HR teams must manage these issues with care, consistency and compliance.
This practical, case-study-based workshop walks you through a real-world scenario involving unsafe behaviours, psychological harm and legal escalation. You will work through the case study step by step, identify legal missteps and develop a response strategy that meets your obligations. You'll also receive ready-to-use template letters and documents to strengthen your documentation and reduce risk in similar situations.
You’ll have the chance to pressure-test your current practices, raise real workplace scenarios and get a second opinion on the psychosocial risks and behavioural issues you're currently managing.
Learning Objectives:
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Work through a comprehensive case study to identify red flags early and apply best-practice strategies to address bullying, mental health concerns, and interpersonal conflict
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Respond to toxic culture and unsafe behaviours using legally sound processes
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Manage psychosocial injuries and psychological claims in line with WHS and Fair Work obligations
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Confidently manage return-to-work and fitness-for-duty issues, including medical incapacity
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Access and apply ready-to-use templates including concerns letters, fitness-for-work guidance, and behavioural expectations documents
AGENDA
Registration and welcome coffee: 8:30am
Course duration: 9:00am-4:30pm, including networking breaks
8:30 Registration and Welcome Coffee
9:00 Psychosocial hazards and toxic behaviours in action
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Overview of a complex real-world case involving team dysfunction, unsafe behaviours and early signs of psychological risk
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Legal considerations in play including duty of care, psychological safety, and adverse action
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Identifying early red flags and understanding your legal obligations
10:30 Morning Tea
11:00 Escalation, injury claims and non-cooperation
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Managing psychological injury claims, mental health concerns and medical incapacity
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Handling fitness-for-work assessments and employees who resist engagement
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Balancing legal responsibilities with practical constraints across HR and leadership
12:30 Networking Lunch
1:30 Culture, conflict and compliance risks
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Responding to toxic culture, bullying and interpersonal conflict
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Clarifying employer responsibilities under WHS and Fair Work
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Managing difficult behaviours while maintaining procedural fairness and consistency
3:00 Afternoon Tea
3:30 Legal response planning and documentation
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Drafting concerns letters and behavioural expectations documentation
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Supporting return-to-work and performance processes with defensible paperwork
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Choosing between support and discipline in complex behavioural cases
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Walkthrough of ready-to-use templates and group discussion on real scenarios
4:30 Q&A and Group Discussion
5:00 End of Workshop
Each speaker demonstrated great depth of knowledge but kept
to the salient points for the audience. The round-table exercise was a relevant case study and the host guided us through the aspects promptly and expertly.
The breaks were the right amount of time and the close of the day succinct!
Highly recommend the experience.